Privacy Statement

If you need special handling for this order:

Next Day Air, 2nd Day Air or other special instructions, please indicate your instructions in the "Comment" section of the order form. Shipping Charges for special services will be charge at the prevailing rate and will be added to your order. As you will be contact via email to verify. Orders shipping outside of the USA may be subject to local customs charges and clearing fees.

AUTHORIZATION FOR RETURN OR REPLACEMENT
To obtain JOELEE’s authorization to return a defective item for credit or replacement, simply contact us with one or any of the following

CONDITIONS: Non-defective merchandise must meet the following conditions to qualify for return acceptance.

a. Merchandise must be in its original minimum inner pack quantity, as shipped.

b. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.

Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.

ITEMS WITH GUARANTEES OR WARRANTIES

If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.
ITEMS DAMAGED DURING SHIPMENT
If you receive merchandise damaged during shipping, please simply contact

Customer Support within 35 days of purchase. Customer Support within 35 days of purchase and your claim will be processed immediately. Shipping time on backordered items varies. You will be contacted via phone or email if you order a backordered item. At this point you can either choose to wait for the item, or remove it from your order. If you choose to wait, the backordered item will ship out to you automatically just as soon as we get it back in stock. Due to availability and vendor issues, we can only provide an estimate as to when this will occur.
Payments for backordered items are made up front as part of the original order. This helps to keep shipping costs down, as it would be more expensive to charge for two separate shipments. If you choose to remove the backordered item from your order, a refund will be issued that is consistent with the original method of payment minus shipping and or restocking fees this will be discussed and based upon the request of refund or order cancelled JOELEEsWholeSale.net

The carrier we use to ship your order depends on several different factors including your address, order size, etc. Rest assured, our shipping department will choose the carrier that will give you the quickest service unless otherwise specified. The carrier we choose will not effect your shipping cost with out contacting you before any order is processed to confirm shipping charge change if need as we Ship World Wide at times out of our control fees and frieght cost maybe higher to ship your oder outside the USA or CAN

Registered customer expire info policy of Information

We retain information, including Personal Information, about customers as necessary for business purposes and as required . For example, we retain information about product, including names, phone numbers, fax, and addresses ect..., We carefully dispose of records and delete information when registered users year anniversary periods expire.. "example" registered 2009 in 1/2010 You will need to re-register yearly We treat our data as assets that must be protected against loss and unauthorized access. "CC data is never saved on our server ,automatically deleted upon order processed . "